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SHIPPING POLICY

At THE CHEMISTRY JOURNAL, we are committed to ensuring your order reaches you quickly and safely. Please review our shipping policy for details on processing times, delivery options, and additional information.
 

1. Order Processing

  • Processing Time: Orders are processed within 1-2 business days after payment is confirmed, excluding weekends and holidays.

  • Order Confirmation: Once your order is placed, you will receive a confirmation email with your order details.
     

2. Shipping Options and Delivery Times

We offer the following shipping methods:

  • Standard Shipping: Delivery within 5-7 business days.
     

3. Shipping Costs

  • Shipping fees are calculated at checkout and are based on your location and number of products ordered.
     

4. International Shipping

  • Customs and Duties: Customers are responsible for any customs duties, taxes, or additional fees imposed by the destination country.

  • Restrictions: Certain products may be restricted in specific countries. Please check your local regulations before ordering.
     

5. Shipping Issues

  • Damaged Items: If your order arrives damaged, notify us within 48 hours of delivery, including photos of the damage, so we can assist you.
     

6. Delivery Address

  • Ensure that the delivery address is accurate at the time of placing your order. We are not responsible for delays or failed deliveries due to incorrect addresses.

 

7. Contact Us

If you have questions about our shipping policy or need assistance, please contact us:

Email: info@thechemistryjournal.com

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